Total Ventures Inc. (“TVI”, “we”) respects your privacy. This policy explains how we collect, use, and protect personal data through totalventuresinc.com, in line with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
Who we are
Total Ventures Inc. is the personal information controller for data collected on this website. Our office is at 521 Bonny Serrano Avenue, Cubao, Quezon City, Metro Manila 1100, Philippines.
What we collect
- Information you give us: your name, company, email address, phone number, project location, approximate floor area, and message when you use our contact form, email, or call us.
- Information collected automatically: your IP address, browser and device type, pages visited, and time spent on the site, through cookies and similar tools. See our Cookie Policy.
We do not ask for sensitive personal information through this website. Please don’t include it in your messages.
Why we use it and our legal basis
| Purpose | Legal basis under the DPA |
|---|---|
| Replying to your inquiry and arranging a discovery call | Steps you request before entering a contract |
| Preparing a quotation or proposal | Steps you request before entering a contract |
| Understanding how visitors use the site | Your consent, given through the cookie banner |
| Keeping the website secure | Our legitimate interest in protecting our systems |
| Meeting legal obligations | Compliance with a legal obligation |
We do not sell your personal data or use it for automated decision-making.
Who we share it with
We share personal data only with service providers that help us run the website and handle inquiries, such as our hosting provider (Akamai Technologies, in the United States), email provider, and analytics provider (Google Analytics). They process data on our instructions and under agreements that require them to protect it. We may also disclose data when required by law or a lawful order.
Some of these providers store data outside the Philippines. When this happens, we make sure the data stays protected to the standard the DPA requires.
How long we keep it
We keep inquiry details for two (2) years after our last contact, unless the inquiry becomes a project, in which case contract records follow our business-record retention rules. Analytics data is kept according to the settings described in our Cookie Policy. We then delete or anonymize it securely.
How we protect it
We use organizational, physical, and technical measures to protect personal data, including encrypted connections (HTTPS), restricted access for staff, and regular updates to our website software. If a breach occurs that is likely to put you at risk, we will notify you and the NPC as the law requires.
Your rights
Under the Data Privacy Act, you have the right to:
- be informed about how your data is processed
- access your personal data
- object to processing, including withdrawing consent at any time
- have inaccurate data corrected
- have your data erased or blocked when it is no longer needed or was processed unlawfully
- receive your data in a portable electronic format
- claim damages for harm caused by unlawful processing
- file a complaint with the National Privacy Commission
To use any of these rights, contact our Data Protection Officer. We’ll respond within a reasonable time and may ask you to verify your identity first.
Contact our Data Protection Officer
Engr. Ryan Espiritu, Data Protection Officer (Executive Department OIC)
Total Ventures Inc., 521 Bonny Serrano Avenue, Cubao, Quezon City
Email: tvi@totalventuresinc.com · Phone: (02) 8911-3932
If you are not satisfied with our response, you may contact the National Privacy Commission at privacy.gov.ph.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.